Declan Centers - Computer Technician

About Declan

Meet Declan Centers, our skilled Computer Technician who has been with PC Repair Center for 5 years. With his A+ Certification and over 10 years of experience in computer repair, Declan brings a wealth of knowledge in hardware repairs and software troubleshooting to our team.

Declan's passion for computer repair began with fixing his personal laptop and building his own desktop from parts purchased at Fry's Electronics. This hands-on experience inspired him to dive deeper into the world of computer repair, where he discovered his love for tackling challenging repairs and finding innovative solutions.

When he's not busy bringing devices back to life, Declan enjoys playing video games and watching movies. His personal interests in technology keep him current with the latest developments in the field.

Declan's Philosophy

"Customer service begins with a kind and patient attitude. I believe in listening to the symptoms of the problems the computer is having and ensuring customers that we have the knowledge and skills to repair their computer."

Specialties & Expertise

• Laptop Repairs - His favorite devices to work on
• Hardware repairs and component replacement
• Software troubleshooting and system optimization
• Microsoft Surface Tablet repairs (complex specialty)
• Alternative repair methods for difficult devices
• Patient customer service for stressed customers

Professional Background

• 5 years with PC Repair Center
• A+ Certified technician
• 10+ years total experience in computer repair
• Senior technician experience and mentorship
• Specializes in training and supporting new team members

Customer Care Tips from Declan

"The most common thing I recommend to customers to maintain their devices is to backup important data and also to clean dust from the system fans at least once per year. These simple steps can prevent many common issues!"

Team Contributions

Declan contributes to the team by offering senior technician experience and productive repair solutions. He actively shares his knowledge with other team members to improve their repair knowledge and confidence across a wide range of devices.

His day-to-day experience and patient approach help new team members feel comfortable at PC Repair Center, creating a supportive learning environment that benefits both staff and customers.

Memorable Repairs

"Repairing Microsoft Surface Tablets are some of the more difficult repairs I have completed. These challenging devices require seeking alternative methods, and successfully completing these repairs are some of my most memorable achievements."